Privacy Policy

Last Updated: September 14, 2026

At Geadix, we respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit geadix.com, purchase our products, contact customer support, request a return or refund, or otherwise interact with our website and services.

By using geadix.com, you acknowledge the practices described in this Privacy Policy.

Summary

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• geadix.com
• Orders placed through our website.
• Customer support communications.
• Shipping and delivery activities.
• Return and refund requests.
• Website forms.
• Cookies and similar technologies.
• Communications between customers and Geadix.

This policy does not control the independent privacy practices of third-party websites or services that operate under their own privacy policies.

2. Information We Collect

Depending on how you interact with our website, we may collect different categories of information.

Contact Information

We may collect:

• Full name.
• Email address.
• Telephone number, when provided.
• Billing address.
• Shipping address.

Order Information

When you place an order, we may collect:

• Order number.
• Products purchased.
• Product size or variant.
• Purchase amount.
• Shipping charges.
• Transaction date.
• Billing information.
• Shipping information.
• Order status.
• Return or refund information.

Payment-Related Information

Payments may be processed by third-party payment service providers.

Depending on the payment method used, payment providers may process information such as:

• Cardholder name.
• Billing address.
• Payment card information.
• Digital wallet information.
• Transaction identifiers.
• Payment authorization information.

We do not require customers to send complete payment card numbers to us by email.

Sensitive payment credentials are generally processed through the applicable payment provider's secure systems.

Shipping and Delivery Information

We may collect or receive:

• Recipient name.
• Delivery address.
• Shipping method.
• Carrier information.
• Tracking number.
• Delivery status.
• Delivery exceptions.
• Returned shipment information.

Our shipping carriers may include:

• USPS.
• UPS.
• FedEx.

Customer Service Information

If you contact us, we may collect:

• Your name.
• Email address.
• Order number.
• Message content.
• Product concerns.
• Return or refund requests.
• Photographs you voluntarily provide.
• Other information necessary to respond to your request.

Device and Technical Information

When you access our website, certain information may be collected automatically, including:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Language settings.
• Referring website or page.
• Pages viewed.
• Date and time of access.
• Website interactions.
• Approximate geographic information derived from IP address.
• Cookie identifiers.
• Session information.

Website Usage Information

We may collect information about how visitors interact with our website, such as:

• Pages visited.
• Products viewed.
• Shopping cart activity.
• Checkout interactions.
• Navigation patterns.
• Website performance information.
• Referral sources.

This information may help us understand website performance and improve customer experience.

3. How We Collect Personal Information

We may collect information:

Directly From You

For example, when you:

• Place an order.
• Enter shipping information.
• Contact customer support.
• Request a return.
• Request a refund.
• Submit a website form.
• Subscribe to communications.
• Communicate with us by email.

Automatically

We may collect technical and usage information through:

• Cookies.
• Pixels.
• Log files.
• Analytics technologies.
• Similar website technologies.

From Service Providers

We may receive information from companies that assist us with:

• Payment processing.
• Website hosting.
• E-commerce functionality.
• Fraud prevention.
• Shipping.
• Order tracking.
• Analytics.
• Customer support.

4. How We Use Personal Information

We use personal information only for legitimate business and operational purposes, including those described below.

Processing Orders

We may use information to:

• Receive orders.
• Verify transactions.
• Confirm purchases.
• Prepare merchandise.
• Process payments.
• Fulfill customer orders.

Shipping and Delivery

We may use information to:

• Generate shipping documentation.
• Provide delivery information to carriers.
• Send shipping confirmations.
• Provide tracking information.
• Investigate delayed, missing, or undeliverable shipments.

Returns and Refunds

We may process information to:

• Review return requests.
• Verify purchase information.
• Provide return labels.
• Receive returned merchandise.
• Process refunds.
• Handle damaged or incorrect product claims.

Customer Support

We may use personal information to:

• Respond to questions.
• Investigate order issues.
• Resolve complaints.
• Provide product assistance.
• Respond to return or refund requests.

Website Operation

Information may be used to:

• Maintain website functionality.
• Remember shopping cart contents.
• Support checkout.
• Maintain customer preferences.
• Diagnose technical problems.
• Improve website performance.

Security and Fraud Prevention

We may process information to:

• Detect suspicious transactions.
• Prevent fraudulent activity.
• Protect customer accounts.
• Prevent unauthorized access.
• Protect our website and systems.
• Enforce applicable policies.

Business Analytics

We may use information to better understand:

• Website traffic.
• Product interest.
• Website performance.
• Customer interaction patterns.
• Technical issues.

Where appropriate, aggregated or de-identified information may be used for statistical or operational purposes.

Legal and Regulatory Purposes

We may process or retain personal information when reasonably necessary to:

• Comply with applicable law.
• Respond to lawful government requests.
• Maintain required transaction records.
• Protect our legal rights.
• Address disputes.
• Prevent unlawful activity.
• Enforce our Terms of Service.

5. Legal Bases for Processing

Where applicable privacy law requires a legal basis for processing, we may rely on one or more of the following:

Contractual Necessity

Processing may be necessary to:

• Process your order.
• Accept payment.
• Deliver merchandise.
• Handle returns.
• Issue refunds.
• Provide customer service related to your purchase.

Legitimate Interests

We may process information where reasonably necessary for legitimate interests such as:

• Operating our website.
• Preventing fraud.
• Protecting our systems.
• Improving our services.
• Understanding website performance.

These interests are considered in relation to the privacy rights of individuals.

Consent

Where required, we may rely on your consent for certain activities, including certain:

• Marketing communications.
• Non-essential cookies.
• Advertising technologies.

Where processing is based on consent, you may withdraw consent where applicable.

Legal Obligations

We may process information when necessary to comply with legal or regulatory requirements.

6. Cookies and Similar Technologies

geadix.com may use cookies and similar technologies.

A cookie is a small data file stored on or associated with a device when visiting a website.

Cookies may be used for different purposes.

Essential Cookies

Essential technologies may help provide functions such as:

• Website navigation.
• Shopping cart functionality.
• Checkout.
• Security.
• Fraud prevention.
• Session management.

These technologies may be necessary for the website to operate properly.

Preference Cookies

These technologies may help remember:

• Website preferences.
• Language settings.
• Session selections.
• Other convenience settings.

Analytics Cookies

Analytics technologies may help us understand:

• Website traffic.
• Pages viewed.
• Website performance.
• Visitor interaction patterns.
• Technical problems.

Advertising or Marketing Technologies

Where used and permitted by applicable law, certain technologies may help:

• Measure advertising performance.
• Understand campaign effectiveness.
• Provide more relevant advertising.

Where consent is legally required for non-essential cookies or similar technologies, we will seek consent as applicable.

7. Cookie Controls

Depending on your location and browser, you may be able to manage cookies through:

• Website consent controls, when available.
• Browser privacy settings.
• Device settings.
• Advertising preference controls offered by applicable providers.

Blocking certain essential technologies may affect website functionality, including shopping cart or checkout features.

Additional information may be available in our Cookie Policy.

8. How We Share Personal Information

We may share personal information only when reasonably necessary to operate our services, fulfill orders, protect our business, or comply with legal obligations.

E-Commerce and Website Service Providers

We may use service providers to support:

• Website hosting.
• Store functionality.
• Checkout services.
• Website security.
• Order management.

These providers may process information necessary to perform their services.

Payment Processors

Payment information may be shared with authorized payment service providers to:

• Process transactions.
• Verify payments.
• Prevent fraud.
• Process refunds.

Payment processors operate according to their own security and privacy requirements.

Shipping Carriers

We may provide necessary shipping information to carriers such as:

• USPS.
• UPS.
• FedEx.

Information shared may include:

• Recipient name.
• Shipping address.
• Contact details where necessary.
• Package information.
• Tracking information.

Technology and Security Providers

Service providers may assist us with:

• Security.
• Fraud prevention.
• Technical infrastructure.
• Data storage.
• Website monitoring.
• Performance management.

Analytics Providers

Analytics service providers may process technical and usage information to help us evaluate website performance and customer interactions.

Professional Advisers

Where reasonably necessary, information may be disclosed to professional advisers such as:

• Attorneys.
• Accountants.
• Auditors.
• Insurance providers.

Legal Authorities

We may disclose information if reasonably necessary to:

• Comply with applicable law.
• Respond to a lawful court order.
• Respond to valid government requests.
• Investigate fraud.
• Protect customers.
• Protect our legal rights or property.

9. Sale or Sharing of Personal Information

We do not sell personal information in exchange for money.

Certain privacy laws may define terms such as "sale," "sharing," or "targeted advertising" more broadly than an ordinary monetary sale.

If we engage in activities that legally constitute sale or sharing under applicable law, we will provide legally required rights and disclosures.

10. Third-Party Websites and Services

Our website may contain links or integrations involving independent third parties.

Examples may include:

• Payment services.
• Shipping carriers.
• Social media services.
• External websites.

Third parties may maintain their own privacy policies and terms.

Geadix is not responsible for the independent privacy practices of third-party services.

We encourage customers to review the privacy policies of those providers when using their services.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Completing transactions.
• Providing customer service.
• Maintaining order records.
• Processing returns and refunds.
• Preventing fraud.
• Resolving disputes.
• Meeting accounting, tax, and legal obligations.

Retention periods may vary depending on:

• The type of information.
• The reason it was collected.
• Legal requirements.
• Fraud-prevention requirements.
• Dispute resolution needs.

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable law and technical limitations.

12. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against:

• Unauthorized access.
• Unauthorized disclosure.
• Loss.
• Misuse.
• Alteration.
• Destruction.

Security measures may include:

• Secure website connections.
• Restricted access to information.
• Payment processor security controls.
• Fraud detection measures.
• Technical safeguards.

No website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Customers should not send sensitive payment credentials, passwords, or complete card numbers by ordinary email.

13. Your Privacy Rights

Depending on where you live, applicable privacy law may provide rights regarding personal information.

These rights may include the right to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request information about how personal information is used.
• Request information about categories of recipients.
• Object to certain processing.
• Restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request data portability where applicable.
• Opt out of certain sale, sharing, or targeted advertising activities where applicable.
• Appeal certain privacy decisions where applicable.

These rights are subject to applicable legal exceptions.

14. How to Submit a Privacy Request

To submit a privacy-related request, contact:

support@geadix.com

Please include enough information for us to understand your request.

We may need to verify your identity before completing certain requests.

Verification helps protect personal information from unauthorized access, deletion, or disclosure.

We will respond to valid requests within the period required by applicable law.

15. California Privacy Rights

Residents of California may have additional rights under applicable California privacy law.

Depending on legal eligibility, these may include rights to:

• Know what categories of personal information are collected.
• Know the purposes for which information is used.
• Know categories of third parties to whom information is disclosed.
• Request access to specific personal information.
• Request correction.
• Request deletion.
• Opt out of certain selling or sharing.
• Limit certain uses of sensitive personal information where applicable.
• Receive equal service and pricing when exercising privacy rights.

Geadix does not discriminate against customers for exercising privacy rights provided by applicable law.

Requests may be submitted to:

support@geadix.com

16. Sensitive Personal Information

We do not intentionally request sensitive personal information beyond information reasonably necessary to process legitimate transactions or comply with applicable requirements.

Customers should not voluntarily submit information unrelated to their order or customer service request, such as:

• Government identification numbers.
• Account passwords.
• Complete payment card numbers by email.
• Medical information.
• Other highly sensitive personal information.

17. Children's Privacy

Our website and products are intended for general consumers and are not directed to children under the age at which parental consent is required under applicable privacy law.

We do not knowingly collect personal information directly from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, contact:

support@geadix.com

We will review the request and take appropriate action where required.

18. Marketing Communications

If we send promotional emails or similar marketing communications, customers may be able to unsubscribe using the instructions included in the communication.

Opting out of promotional communications does not necessarily prevent us from sending important transactional messages related to:

• Orders.
• Shipping.
• Returns.
• Refunds.
• Security.
• Customer service.

19. Transactional Communications

We may contact customers when reasonably necessary regarding a transaction.

These communications may include:

• Order confirmations.
• Payment information.
• Shipping confirmations.
• Tracking updates.
• Delivery issues.
• Return instructions.
• Refund notifications.
• Customer support responses.

Transactional communications are necessary to provide requested services.

20. Fraud Prevention

We may use personal and transaction information to identify and prevent:

• Fraudulent purchases.
• Payment abuse.
• Unauthorized transactions.
• Account misuse.
• Suspicious website activity.

Orders may be reviewed or delayed when additional verification is reasonably required.

21. International Visitors

Geadix currently ships products only within the United States.

However, individuals outside the United States may be able to access our website.

If personal information is processed in or transferred to the United States, privacy and data protection laws may differ from those in the visitor's jurisdiction.

Where legally required, appropriate safeguards will be used for international transfers of personal information.

22. Do Not Track Signals

Some browsers provide "Do Not Track" or similar privacy signals.

Because standards and legal requirements regarding these signals continue to vary, our response may depend on the technology used and applicable legal requirements.

Where applicable law requires recognition of legally valid browser-based opt-out preference signals, we will process such signals as required.

23. Automated Processing

We may use automated systems for routine activities such as:

• Fraud detection.
• Security screening.
• Transaction processing.
• Website functionality.
• Analytics.

We do not intentionally use solely automated decision-making to make legally significant decisions about customers where prohibited by applicable law.

24. Business Transfers

If Geadix is involved in a business transaction such as:

• Merger.
• Acquisition.
• Reorganization.
• Financing.
• Sale of business assets.

Personal information may be transferred as part of that transaction where legally permitted.

Any receiving party would be expected to handle applicable personal information consistent with legal obligations.

25. Legal Compliance and Protection

We may use or disclose personal information where reasonably necessary to:

• Comply with applicable law.
• Respond to legal proceedings.
• Protect customer safety.
• Protect our website.
• Enforce our Terms of Service.
• Investigate unlawful conduct.
• Establish or defend legal claims.

26. Changes to This Privacy Policy

We may update this Privacy Policy when reasonably necessary to reflect changes in:

• Privacy laws.
• Website functionality.
• Business practices.
• Service providers.
• Data processing activities.

The current version will be published on geadix.com with an updated "Last Updated" date.

Where legally required, additional notice or consent may be provided before material changes take effect.

27. Relationship With Other Policies

This Privacy Policy should be read together with other applicable website policies, including:

• Terms of Service.
• Shipping Policy.
• Return & Refund Policy.
• Cookie Policy.
• Payment Policy.
• Order Cancellation & Change Policy.

If different policies address different aspects of a transaction, each policy applies to the subject matter it covers.

28. Contact Us

For privacy questions, data requests, order-related privacy concerns, or questions about this Privacy Policy, contact:

Please use support@geadix.com for privacy-related requests so that we can review and respond appropriately.