Shipping Policy

Last Updated: September 14, 2026

At Geadix, we are committed to providing clear and transparent shipping information so customers understand processing times, delivery estimates, shipping charges, and available delivery methods before completing a purchase.

This Shipping Policy applies to all orders placed through geadix.com.

Summary

Shipping Destinations

Geadix currently ships only within the United States.

We do not currently offer international shipping. Orders submitted with a delivery address outside the United States cannot be fulfilled.

Customers are responsible for providing a complete and accurate U.S. shipping address when placing an order.

Order Cut-Off Time

Our daily order cut-off time is:

5:00 PM Eastern Time (ET)

Orders placed before 5:00 PM ET on a business day may begin processing that business day.

Orders placed after 5:00 PM ET will begin processing on the next business day.

Orders placed on weekends or applicable holidays will begin processing on the next available business day.

Order Processing Time

Orders require 1–2 business days for processing and preparation before shipment.

Processing takes place:

Monday through Friday

Processing time includes:

• Order verification
• Payment confirmation
• Product preparation
• Packaging
• Shipping label preparation
• Handover to the shipping carrier

Processing time is separate from shipping/transit time.

Example

If an order is placed before 5:00 PM ET on Monday, it will normally be prepared for shipment within 1–2 business days.

If an order is placed after 5:00 PM ET on Friday, processing will normally begin on the next business day.

Shipping Time

After an order has been processed and transferred to the carrier, estimated transit time is:

5–10 business days, Monday through Friday

Delivery times may vary depending on the customer's delivery location, carrier operations, weather conditions, holidays, and other circumstances outside our reasonable control.

Some orders may arrive sooner than the estimated delivery window.

Estimated Total Delivery Time

The estimated total time from order placement to delivery is generally:

This timeframe is an estimate rather than a guaranteed delivery date.

Shipping Fees

We charge a flat standard shipping fee of:

$6.99 per order

The shipping fee applies to all eligible orders shipped within the United States.

There are:

• No additional handling fees
• No packaging fees added separately
• No undisclosed shipping surcharges from Geadix

The applicable shipping charge is clearly displayed during checkout before payment is completed.

Shipping Fee Example

If your merchandise total is $75.00, the standard shipping fee is $6.99.

Your order total before any applicable adjustments would therefore be:

$75.00 + $6.99 shipping = $81.99

Customers can review the complete order total before submitting payment.

Taxes and Pricing

Product prices displayed on geadix.com include applicable tax.

Shipping charges are calculated and displayed during checkout before the customer confirms the purchase.

We aim to ensure that customers can review all applicable charges before submitting an order.

Shipping Carriers

Depending on the destination and shipping requirements, orders may be shipped using one of the following carriers:

• USPS
• UPS
• FedEx

The carrier used for an individual order may be selected based on destination, package characteristics, service availability, and operational requirements.

We cannot guarantee that a specific carrier will be used for every order.

Order Tracking

When tracking information becomes available, customers may receive shipment confirmation and tracking details using the contact information provided during checkout.

Please allow time for the carrier's tracking system to update after a shipping label has been created.

A tracking number may initially show limited information until the package is scanned into the carrier's network.

Delivery Estimates

Estimated delivery dates are based on normal carrier operations and are provided for customer convenience.

Delivery may occasionally be affected by circumstances such as:

• Severe weather
• Carrier network disruptions
• Public holidays
• High seasonal shipping volumes
• Transportation interruptions
• Incorrect or incomplete delivery addresses
• Events outside the reasonable control of Geadix or the shipping carrier

Where possible, customers should use their tracking information for the most current carrier delivery status.

Incorrect or Incomplete Shipping Address

Customers are responsible for entering a correct and complete shipping address during checkout.

Before submitting an order, please verify:

• Recipient's full name
• Street address
• Apartment, suite, or unit number, if applicable
• City
• State
• ZIP code
• Contact information

If you notice an address error after placing an order, contact us as soon as possible at support@geadix.com.

We cannot guarantee that an address can be changed once an order has entered processing or has already been transferred to the carrier.

Undeliverable or Returned Packages

A package may be returned to us when:

• The shipping address is incorrect or incomplete
• The carrier cannot access the delivery location
• The recipient refuses the package
• The package remains unclaimed
• The carrier determines that the address is undeliverable

If a package is returned to us, customers should contact support@geadix.com so we can review the order and available resolution options.

Delayed Orders

If your package has not arrived within the estimated delivery period, please first review the tracking information provided by the carrier.

If the tracking information does not provide a clear update or the package is significantly delayed, contact us at:

support@geadix.com

Please include your order number and the email address used when placing the order so we can assist you.

Lost Packages

If tracking indicates that a package may have been lost during transit, please contact us at support@geadix.com.

We may review the tracking history and, where appropriate, work with the applicable carrier to investigate the shipment.

Customers should report suspected lost shipments as soon as reasonably possible after the estimated delivery period has passed.

Packages Marked as Delivered

If carrier tracking shows that an order was delivered but you cannot locate the package, we recommend checking:

• Around the delivery location
• Mailboxes or parcel lockers
• Building reception or management
• Household members
• Neighbors who may have accepted the package
• Any delivery instructions or carrier notices

If the package still cannot be located, contact us at support@geadix.com with your order number and tracking information.

Damaged Packages

If an order arrives with visible shipping damage, please contact us promptly at support@geadix.com.

When contacting us, please provide:

• Your order number
• A description of the issue
• Clear photographs of the damaged product
• Photographs of the shipping packaging when available

This information helps us review the issue and determine the appropriate resolution.

Order Changes and Cancellations

If you need to request a change or cancellation, contact us as soon as possible at support@geadix.com.

We will make reasonable efforts to accommodate requests before an order has been processed or shipped.

Once an order has entered fulfillment or has been handed to the shipping carrier, we may not be able to change or cancel it.

Any return after delivery is subject to the applicable Return & Refund Policy available on our website.

Returns and Exchanges

Shipping-related information for returned merchandise, exchanges, eligibility conditions, return timelines, and refund procedures is provided in our Return & Refund Policy.

Customers should review that policy before returning any merchandise.

A return should not be sent without following the return instructions provided by Geadix.

Customer Support

If you have questions about shipping, delivery, tracking, or your order, please contact us.

We aim to provide clear information and assistance regarding orders placed through geadix.com.